Van Goghs - Terms and Conditions

1 Delivery of Goods

Van Goghs is not responsible for damaged goods or problems caused by the delivery company.

2 Cancelations and Refunds

Your order can be canceled any time, and your money will be refunded. To cancel and refund your order, you have to contact us through Tel: Tel: +66(0)933766658, Line: @vangoghs or email to: [email protected]

3 Shipping and delivery date

Date of Order is officially set after the initial payment is made and confirmed by Van Goghs.

Orders will be shipped the same day whenever it's possible through, Thai post door to door inclusive tracking. Average shipping time is between 1 and 3 days depending on your location and Thai holidays.

Van Goghs is not responsible for any delay caused by the shipping company or holidays.

4 Money-back guarantee

All money back claims shall be made within 30 days of receiving the shipment. As mentioned above, Van Goghs is not liable for damages caused by the shipping company. All valid claims will be assessed and either a replacement product or credit will be issued to the customer.

To claim your money back you have to contact us through Tel: +66(0)933766658, Line: @vangoghs or email to: [email protected]

5 Copyright

All materials contained on the Website are Copyright of the Van Goghs. All rights reserved. No person is authorized to use, copy or distribute any portion of the website including related graphics.

Design Cuts and other trademarks and/or service marks (including logos and designs) Such marks may not be used under any circumstances without the prior written authorization of Van Goghs.

6 Entire agreement

These terms of use, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of our website.


If you have questions or comments about the terms and conditions, please contact us at:


159/326 Paniad Chang 5/1

Banglamung district, Pattaya

Chonburi 20150


Line: @vangoghs 

Tel: +66(0)933766658

[email protected]